Problem: Conflict in Workplace – Result: People Quit
Did you know that 65% of voluntary terminations are the result of unresolved workplace conflict? Not the sort of workplace conflict that turns nice people into bar brawlers or food fight participants in the company cafeteria or neighborhood diner.
I’m talking about “double secret” conflict – the most damaging kind.
Why do I call it “double secret” workplace conflict? Because most conflict in workplace is misdiagnosed as bad people doing bad things to each other for some unknown reason. Most of the time “double secret” workplace conflict is invisible to the naked eye.
People act nice toward one another and seem to be cooperating and doing what they’ve been tasked to do, but things never work out right, for no apparent reason.
Unresolved “double secret” conflict in workplace shows up in the results arising from it, such as poor business decisions. No matter how large or how small your organization the best decisions are those made jointly by the right people with the good of the whole as their sole motivation.
When one person feels that the only way they can “get back at” one of their team members or the organization in general – they may sabotage decisions, sometimes causing great harm.
Short documentary on TechnoServe’s work to help Nicaraguan coffee producers to build a coffee business to bring jobs, income and opportunity to their communities.
World in Conflict: